The best vets!
We recently moved to Heath Vets from Mid-Sussex Vets as I didn't feel happy with the service we were being provided.
I honestly think they are the most lovely team and are so compassionate and caring towards my dog Fred.
Every time I speak to someone on the reception, they are quick to answer, via phone and email and so helpful with any questions I have, and it's been the best thing as a dog owner to move to a vet where I feel they really care about him.
I also popped into the reception a few weeks ago, as I was passing and needed to book in Fred in for an appointment, and I didn't even say his name, the lady on reception knew who I was and who my dog was. Unbelievable service - they must see so many people, and we are a new customer to them so the fact she remembered who I was, is just amazing customer service.
Can't recommend them highly enough!
Response from the owner:We truly appreciate your wonderful feedback. It’s fantastic to hear that you’ve found a home with our team at Heath Veterinary Clinic.
Fred's well-being is our top priority, and I’m thrilled that you've experienced our compassionate care firsthand. Our reception team do their best to remember every pet and owner, so it's heartening to know this made an impression on you.
Thank you for your kind words and strong recommendation. We’re here for you and Fred whenever you need us! Wishing you both many happy moments together.
Warm regards,
The Heath Veterinary Clinic Team